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How to remove "Did you know our customer service is available 24/7" from left side of a magento store

 

If you need to remove this from your magento :
You need to find the catalog.xml file from app/design/frontend/default/YOUR_THEME/layout/.

Find the line that is adding the image: “images/media/col_left_callout.jpg“ and comment it.

You should do this for all instantes of this image from this file.
This image is added in the right side too.

“Did you know”… image will be removed.

If this doesn’t work, remove entire block:

<block type="core/template" name="left.permanent.callout" template="callouts/left_col.phtml">
              <action method="setImgSrc"><src>images/media/col_left_callout.jpg</src></action> 
                 <action method="setImgAlt" translate="alt" module="catalog"><alt>Our customer service is available 24/7. Call us at (555) 555-0123.</alt></action>
                <action method="setLinkUrl"><url>checkout/cart</url></action>
            </block>

That’s all.
Enjoy.

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